Shipping policy

Shipping Policy

Thank you for shopping with Yosukata Store.

This Shipping Policy applies to orders placed on us.yosukata.com.

Order Processing

We process orders as quickly as possible after they are placed. Processing times may vary during weekends, holidays, promotional periods, or times of high order volume.

Please make sure your shipping information is complete and accurate at checkout. If you need to request a change to your shipping address after placing an order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes.

Shipping Rates

Shipping costs are calculated individually for each order and will be shown at checkout before you complete your purchase.

Delivery Estimates

Delivery time depends on the shipping destination, selected shipping method, carrier service, and current logistics conditions. Any delivery estimates shown at checkout are estimates only and are not guaranteed.

Order Tracking

If you need an update on your shipment status or believe your order has not arrived, please contact us and include your order number. Our team will review the shipment and provide an update.

Incorrect Shipping Information

Customers are responsible for providing the correct shipping address at checkout. We are not responsible for delays or delivery issues caused by incomplete or incorrect shipping details submitted with the order.

Delayed, Lost, or Missing Orders

While we do our best to ensure timely delivery, carrier delays may occasionally occur and are outside of our direct control.

If you have not received your order, please contact us with your order number at:
store.us@yosukata.com

We will investigate the shipment status and help provide the next steps.

Damaged Shipments

If your order arrives damaged, please contact us promptly and include your order number, a description of the issue, and photos of the package and product so we can review the case and assist you.

Returns and Exchanges

For return, exchange, and warranty information, please review our Warranty & Returns policy.

If for any reason you are not satisfied with your purchase, items purchased from our store may be returned within 30 days of receipt for an exchange or a full refund of the purchase price, subject to our Warranty & Returns policy.

Contact Information

Yosukata Store
Minara LLC
7901 4th St N, #16693
St. Petersburg, FL 33702
Email: store.us@yosukata.com